Frequently Asked Questions

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All travelers with a Wi-Fi enabled handheld device such as Smartphone, Tablet, Laptop computer, etc could access the entertainment system.

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On any device with a Browser would be supported, however to name a few
Android Smartphones / Tablets: Android and Chrome browsers on Android OS 3.2 and higher, excluding X.x.x, y.x.x
Mac OS X 10.6 and above: Safari 5 and above and Chrome 26 and above
Windows 7 and 8: Internet Explorer 8 and above and Firefox 19 and

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No. The content onboard the vehicle is on a small computer that placed on with the aircraft. Travelers access the content using a local Wi-fi / wireless hot spot network. All interactions would occur within the small computer’s software via the web browser on the personal device, such as a Smartphone, tablet, or laptop computer.

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Once the vehicle is in moving or airborne and is at an altitude of 10,000+ feet, Amuz is switched ON, the Wi-Fi hotspot / wireless network will appear as an available connection on our personal device. When the traveler connects to it and launches the browsers on their personal device, the travelers will be greeted by an introductory screen to choose and view in-vehicle entertainment content. Click “Amuz”, select content of your wish to view or listen.

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The traveler is expected to pay a basic fee for this service. Premium content will be charged additionally.

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No, all the actions are browser based. There is no need for any browser plug-in to be available

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Over 15+ top movies, 20+ TV shows, and roughly 25 exclusive short titles, that will entertain and inspire the love of music, adventure, education, discovery, travel, Lifestyle and lots more.

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All content would be as fresh as possible, with the latest been made available. Regularly updates would be performed every 45 to 60 days.

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No, content is only accessible as long as its connected to the hot spot.

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Most in-vehicle entertainment systems only offer standard one off entertainment like a common television unit that all passengers view, hence no personalization.
Amuz does not require any Video Player and can be viewed on your own personal device.
Amuz would offer content to meet the varied demand of travels for both short duration and long duration journeys depending on the travel time.

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Amuz service is built for travelers preferring to watch content on their own devices. The content is distributed by an in-vehicle streaming box over the Wi-Fi network that is available within the vehicle, and not dependent on internet connectivity to function. Each content – movie, TV show etc..is played separately for each traveler.

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In-vehicle entertainment system has its own help menu. Vehicle personal would be responsive and address concerns incase need be.

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On the Amuz entertainment screen once you launch the browser. Also it would be printed incase of on board magazine been published by the airline.

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No. however we are not expecting more than 100 simultaneous users to connect to the system at any given point of time.

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